FAQs

What kind of wax do you use for your candles and why?

We use 100% soy wax. For shape candles, we use a blend of soy wax and beeswax. The benefits of this blend is to be sustainable while maintaining a clean look and burn. Soy wax is biodegradable and burns slower, making the candles more durable rather than just using paraffin wax.

What is a wooden wick?

A wooden wick is a thin stick of wood that acts as a sustainable alternative to cotton wicks. Wooden wicks create a crackling sound reminiscent of bonfires and a modern rustic vibe. They are also environmentally friendly, fragrance spreads more due to its horizontal flame, has a crackling sound like a bonfire, and longer lasting.

What is your return and cancelation policy?

We do not accept a refund or exchange on candles that have already been lit. Any candle that have not been used can be returned or exchanged. Alternatively, as soon as a candle has been shipped, it cannot be canceled. It, however, can be canceled when the courier has arrived and shipping fees have to be paid.

Where do you get your supplies from?

We purchase all of our supplies (soy wax, cotton wicks, and wooden wicks) from America to ensure quality and availability.